Frequently Asked Questions
Everything you need to know about your UNIF order.
How long will it take for my order to ship?
Orders are typically processed within 1-3 business days. Once shipped, domestic orders usually arrive within 3-7 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that certain items marked as Final Sale are not eligible for return or exchange.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
How do I know what size to order?
Each product page features a specific size guide. We generally follow standard US sizing, but since many of our items have unique cuts, we recommend checking the measurements provided in the description.
Can I cancel or modify my order after it has been placed?
Our team works quickly to fulfill orders, so we are only able to make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay for eligible customers.